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This is appauling! Email after email has been sent and no communication back! What are they playing at!?? They have just 2 weeks left out of the 90 days allocated to give us our refunds left! After that i will be taking legal action! This event will never go on again, Vertigo cannot be trusted after this diabolical effort!
Damn right it's appalling. When is the 90 days up by the way?
I work in TV and would happily get some contacts from the consumer programs involved to cover this mess of an event.
I spent £540 on 2 tickets and flights. I know I won't be able to get back flight money (which is a bummer) but I would like a little bit of assurance from these so called 'promoters' to say when I'll get my £340 back.
It's not right to have NO feedback and action will be taken unless they sort themselves out. Despicable.
#13 / Sat, 26 Oct 13 15:02 (Edited: 26 Oct 13 15:23)
The deadline for refund forms was on the 2nd August so the 90 days will be up on Friday 1st November.
In the event of refunds not being issued banks will chase up and refund the money www.moneysavingexpert.com/shopping/visa-mastercard-chargeback I think because of the smaller scale of this party the promoters have got off really lightly on this and am surprised by the lack of people complaining on this thread. Makes me think they didn't sell many tickets and also question the reasons they cancelled the event (likely to be due to low ticket sales)
Even so no update in almost 3 months is completely unacceptable and I doubt that they will be putting on another event again. Their brand is completely tarnished from this.