Finally more outputs.! have an 18i6 and a little over 1 year in have 2 noisy unusable channel. I will have to think about buying Focurite again as the lower price point comes at the cost of reliability.

Hi Eric,

I see that one of our Technical Support team sent you an email on January 4th. How are you getting on with the 18i6? If you would like to reply to the email we will be happy to guide you through the returns process.

It is very rare for our interfaces to exhibit issues so early in their life. We have some very reasonable servicing options we can offer you so please do get in touch. Also, feel free to send me a message here if you have any questions. I hope to hear from you soon.

Best regards,

Neil Marron
Global Technical Support Coordinator